Work Management

Work Management serves as the single point of contact for Facilities Operations Services with our clients in the campus community through our Call Center. Please contact us at (734) 647-2059 or POCC (get address) ( with any questions, concerns or comments.

Work Management provides preventive maintenance planning and quality assurance inspections as well as coordination for estimates, shutdowns, and projects.

Kevin Fraley
Associate Director

To request services see "Obtaining Work Orders"

Facilities organizations in higher education typically provide a wide range of services. Such services may include planning, design, construction, renovation, and maintenance of the institution’s building, grounds, and infrastructure. Effective facilities organizations depend on an organizational component responsible for cognizance and oversight of the established systems for managing and controlling the flow of activities. This component in most facilities management organizations is defined as work management.

Copyright 1997 by APPA: the Association for Higher Education Facilities Officers. Jay W. Klingel; University of Virginia. Work Management Systems. (FM: A Manual for Plant Administration; Part II: Maintenance and Operations of Buildings and Grounds)