For EMERGENCIES OR URGENT MATTERS (example: floods, elevator problems, broken windows, alarms, power losses and water leaks), please call the Facilities Service Center immediately at 734-647-2059.

Facilities Service Center

The Facilities Service Center is the communications hub for Facilities & Operations Services and the front line of communications with campus departments. After-hours emergencies for Housing, Parking and Academic properties are coordinated through The FSC. Work Orders are initiated, dispatched, and tracked through our computerized Facilities Management System. You can receive updates on any F&O Work Order by calling the Facilities Service Center at 647-2059, emailing FSC (get address) ( or view directly in our Facilities Management System (unique name and kerberos password required).

Work Orders can be obtained through one of the following:

  • Phone @ 647-2059
  • Web Forms (direct link to FMS system)
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  • Fax @ 763-2932
  • Walk-in Customers @ FSC

A Work Order number will be provided for future reference in tracking of the job. If submitting online, a customer request number will be assigned and when FSC processes the request the customer is notified of the work order number. After your request has been submitted, any attachments or related documents can be added to your work request by e-mailing them to: FSC (get address) (

For clarification on our services and customer pay vs. general fund items please view our service guide.

Contact Information

(734) 647-2059 - Phone (24 hours/7 days)
(734) 763-2932 – Fax
FSC (get address) (
326 E. Hoover
Ann Arbor, MI 48109-1002
Click here to view a map ( Adobe PDF Reader )

Content modified: Oct 11, 2017